What Information We Hold and Why
When you register, we collect your name, email address, and the mobile number linked to your bKash, Nagad, or Rocket wallet. This lets us verify your identity, process deposits and withdrawals, and send account notifications. Every time you fund your account through a local payment rail,
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a transaction record is created — the amount, timestamp, and wallet reference — so our finance team can match incoming transfers and release your balance without delay. We also collect device and session data: your IP address, browser type, and the pages you visit inside the
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lobby. This helps us detect unusual login attempts and keep your account secure. If you contact support, the conversation is stored so our team can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad,
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and Rocket is limited to what those services need to complete your transaction. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.